Delivery & Payment Options Made Simple
Keeping your home warm should be worry-free, so we offer flexible delivery and payment options designed to fit your lifestyle and budget. Whether you want the convenience of Automatic Delivery with AutoPay or the flexibility of Will Call and Pay-as-You-Go, we make it simple to manage your propane on your terms.
Delivery Options
• Automatic Delivery – We track your usage and refill your tank on an optimized schedule based on routing and supply.
• Will Call Delivery – You monitor your tank level and should place your order at 30% or with at least 10 days of supply remaining.
• Customizable All-Inclusive Plans – Bundle your delivery and service into one easy plan, designed around your household needs for year-round peace of mind.
Delivery plansPayment Options
• Budget Plan – Spread your propane costs into predictable monthly payments.
• Prebuy – Lock in a seasonal rate by purchasing your winter propane in advance.
• AutoPay – Set it and forget it with automatic payments directly from your bank account or credit card.
• Paperless Billing – Get your bills delivered straight to your inbox—secure, convenient, and eco-friendly.
• Pay-as-You-Go – Pay in full with each delivery for maximum flexibility.
Automatic Delivery
To avoid scheduling hassles and possible extra fees, we encourage propane customers to consider upgrading to Automatic Delivery for free.
Our state-of-the-art tracking system monitors weather conditions and calculates your individual gas usage to determine when your tank needs to be filled. You don’t have to worry about watching your tank gauge … that is our job.
Upgrade to Automatic Delivery ServiceWill Call Delivery
Another option for delivery is Will Call service for those customers who want to monitor their own propane usage.
As a Will Call customer you are responsible for calling us to have propane delivered. We require a 10 working day notice for delivery, so please let us know when the tank gets to about 30% full. Special trip charges and other fees may be incurred if a Will Call customer has an out of gas situation or if we have to make a special trip to accommodate their fill.
The best way for a customer to avoid extra charges is to be on Automatic Route Delivery … let us take care of the worries.
Find out morePaperless Billing
Our paperless billing service allows you to access all your details in a matter of seconds.
E-statements and invoices are not only quick and easy, but they also reduce paper waste and eliminate the need to recycle envelopes and bills.
Find out moreBudget Billing
With Budget Payments, managing your propane bill couldn’t be easier! This automatic payment plan lets you spread the total annual cost of your propane evenly over 12 months, taking the hassle out of budgeting for energy. Each month, a fixed amount is automatically deducted from your bank account, allowing you to plan ahead and avoid seasonal cost spikes. It’s the simplest and most convenient way to keep your energy bills predictable all year long!
Sign up todayPay As You Go
Non-budget, pay-as-you-go customers will receive a meter ticket invoice at the time of delivery and a statement at the end of each month.
Pretty straightforward, right?
Auto Pay
No more checks, stamps or trips to the post office. With Autopay, your balance will be paid automatically from your bank account on time, every time.
Sign up todayPrebuy / Contract Purchase
Prebuy is a propane pricing option that allows eligible customers to purchase a set number of gallons in advance at a locked-in rate. This rate is secured for the gallons you pre-purchase, helping protect you from seasonal price changes and giving you predictable fuel costs.
Why Customers Choose Prebuy
- Lock in a price for purchased gallons
- Protect against potential price increases
- Plan ahead with more predictable heating costs
- Peace of mind heading into winter demand
While online enrollment is limited to specific months, Prebuy may be reviewed year-round on a case-by-case basis.
If you’re interested after enrollment has ended, we can still look at your account, discuss current pricing, and see if you meet the criteria for manual enrollment. Click to explore Prebuy, or phone your local office.
Explore Prebuy
